WE STRIVE TO:
• Maintain professional and efficient control which ensures that only admissible persons are allowed to remain in Ghana
• Contribute to the national economic growth by creating an enabling environment for foreign direct investment through the facilitation of immigration processes and grant of relevant immigration permits
• Enhance Ghana’s attraction as a tourism destination by providing courteous yet firm customer services at the entry points.
• Expedite the processing of arriving and departing passengers in an efficient manner
• Co-operate fully with other agencies that have a legitimates interest in the movement of people in and out of Ghana, and of their stay in the country.
• Intensify efforts with UNHCR and other stakeholders in the processing and management of refugee in the country.
• Provide assurances of national security by ensuring border integrity through effective border patrol
•. Contribute to global security and peace by timely exchange of information with relevant partners and apprehension of suspected terrorists and dangerous persons.
• Make Ghana unattractive destination or transit points for drug and human trafficking.

   COURTESY AND CO-OPERATION
• Officers will provide friendly and courteous services to clients
• Passengers will not have to wait in a queue for longer than three(3) minutes at the entry points
• Officers who serve clients have tags or id cards.
• We will provide clean, healthy and client friendly reception areas/centers
• All office doors will be clearly marked to facilitate ease of identification.
• We will provide information in an open and transparent manner
• Officers will provide accurate and reliable information to clients
• Customers will not have to interface with more than two(2) officers at our reception center when seeking information via telephone

WHAT WE EXPECT FROM THE PUBLIC
To assist the GIS meet its standards and provide efficient services, we expect the public to be informed and comply with the following

• Every visitor to Ghana must obtain a visa/entry permit from Ghana Mission abroad except ECOWAS citizens and diplomaict passport holders.

• Prior to the arrival of visitors from countries that have no Ghana Mission, an application for a Visa-on-arrival may be made to the Director of Immigration by visitor’s host, business partner/representative or directly by the visitor through fax or email

• Whereas ECOWAS nationals are granted maximum of ninety (90) days on arrival, all visitors from non ECOWAS countries are entitled to sixty (60) days maximum, on arrival at the port of entry.

• All visitors wishing to extend their visitors permit may on application to the Director of Immigration be granted such extension up to a maximum period of six (6) months

• Foreign nationals wishing to live and work in Ghana should obtain work and Residence permit

• Corporate bodies and other institution that wish to employ foreigners must obtain work permit from the Immigrat Quota,( Ministry of the Interior) the Ghana Investment Promotion Centre (GIPC) or the Ghana Free Zones Board (GFZB) as the case may be after which a residence permit is obtain on application to the Director of immigration
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