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• All Residence permit holders who may travel abroad for an indeterminate
period during which time their residence permit may
expire are required to notify the Director of
Immigration in writing.
• At the beginning of every year, corporate bodies,
educational institutions and individual with expatriate
workers in Ghana should submit their personal details,
Immigration status and other relevant information to the
GIS headquarters.
• The public should deal directly with Immigration
Officers and establishment and not middlemen.
•. Client/Applicants should be courteous and polite to
our staff and demand same from them
•. Applicants must demand official receipts and
documents for all payment and transaction conducted with
the GIS.
INFORMATION TRANSPARENCY AND CONVENIENCE
• The GIS will endeavor to provide its clients with the
information they need to access our services.
• Information counters will be made available at our
complaints/client service Unit
• A suggestion box will be placed at our
complaints/Client services Unit to facilitates feedback
and improve on the quality of our services
• The GIS will conduct periodic stake holder’s
conference and the public forums to discuss issues
relating to our service delivery
•. Information on rates on visas, permits and passport
application can be found in GIS publication at GIS
complaints/client service Unit and Regional Reception
Centers.
OTHER COLLABORATING AGENCIES
We collaborate with the under listed agencies in the
performance of our duties
• The Custom Excise and Preventive Service (CEPS)
• The Bureau of National Investigations (BNI)
• The Ghana Police Service
• The Ghana Armed Forces
• The United Nations High Commission on Refugees (UNCHR)
• The Ghana Investment Promotion Center (GIPC)
• The Free Zones Board (FZB)
• Ministry of the Interior
• Ministry for National security
• Ministry of Foreign Affair, Regional Co-operation and
NEPAD
• Embassies and High commissions
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